1. TERMS OF PAYMENT

1.1.    PANORAMA SKI LODGE must receive 30% of total payment on booking to ensure a secure reservation.
1.2.     The 70% balance must be settled at least 30 days before the arrival date.
1.3.     All bookings within 30 days of arrival must be made in full.
1.4.     If PANORAMA SKI LODGE does not receive the full amount within 30 days of arrival PANORAMA SKI LODGE reserve the right to cancel the booking.

2. CANCELLATIONS

2.1.   All reservation deposits are non-refundable.
2.2    Cancellation fees are set out as follows:

•    30 days before arrival date – 100 % of the total price.

4.    CHECK IN/OUT AND NO SHOWS

4.1.    Check-In Time: 16:00hrs – 23:00hrs     Check Out Time: 10:00hrs
4.2.    Early check-In or Late-Check out is subject to availability on the relevant day, to be reconfirmed with reception.
4.3.    A levy is chargeable for early check-in from 12:00 to 16:00 hours and late check-out from 10:00hrs to 12:00hrs.
4.4.    Lodges not occupied by 22:00hrs will be seen as No Show and booking fee is not refundable, unless prior arrangement has been made.